Contact the Team
Planning your next trip to Uzbekistan? Let's talk!
Our team of Silk Road experts is here to help you every step of the way.
Send us a message
We typically respond within 24 hours. Let's start planning your perfect Uzbekistan adventure!
Need immediate help?
"Exceptional service from start to finish! The team helped us plan the perfect Silk Road journey. Their local knowledge and attention to detail made our trip unforgettable."
Get in touch
We love to chat about your travel plans and are ready to help in any way we can.
Opening Hours
Monday through Friday
9:00 – 18:00
Sat – Sun: Closed
Peak Season (Apr – Sep)
Mon – Fri: 8:00 – 20:00
Sat: 9:00 – 15:00
All times are in Uzbekistan Standard Time (UTC+5)
Head Office
Visit our cozy office in the heart of Samarkand, right near the historic Registan Square. We'd love to meet you in person!
Faces behind every journey
We're a small local team based in Samarkand — the same people who greet travelers, plan routes, and make every trip feel like family.
Whether it's crafting your first Silk Road itinerary or helping you choose the best guest house, you'll always talk to someone who knows Uzbekistan by heart.
Meet the TeamFrequently asked questions
Quick answers to common questions about touring Uzbekistan
How can I book a tour?
You can book a tour by browsing our tours page, selecting your preferred tour, and clicking the "Book Now" button. Alternatively, you can contact us directly via phone or email, and our team will assist you with the booking process.
Are there any age restrictions for the tour?
Most of our tours are suitable for all ages. However, some adventure tours may have minimum age requirements for safety reasons. Please check the specific tour details or contact us for more information about age restrictions.
What should I pack for the tour?
We recommend packing comfortable walking shoes, weather-appropriate clothing, sunscreen, a hat, and a reusable water bottle. For specific tours, we'll send you a detailed packing list after booking. Don't forget your camera to capture the beautiful sights of Uzbekistan!
How can I contact customer support after the tour?
You can reach our customer support team anytime via email at info@jahongir-travel.uz or by calling +998 91 555 08 08. We're here to help with any questions or feedback you may have about your tour experience.
Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule your booking according to our cancellation policy. Cancellations made 30+ days before the tour start date receive a full refund. For cancellations within 30 days, please contact us to discuss available options and any applicable fees.
Do you offer group discounts?
Yes, we offer special discounts for group bookings of 6 or more people. The discount varies depending on the tour and group size. Contact us with your travel details, and we'll provide you with a customized group rate.
Didn't find your answer?
Contact us